
The concept that I find very interesting in chapter 2 is nonverbal interaction. In the textbook, nonverbal interaction defined as “the unspoken, often unintentional behavior that accompanies verbal communication and helps us fully interpret its meaning” (p.23). I grew up in the Eastern culture; verbal communication is fully expressed, therefore, it’s very important for me to know how to read nonverbal cues. Very often I can tell a person’s message by the expression on her/his face or in their eyes. Most people focus on verbal communication and tend to forget to read nonverbal cues, however, for me, I think most of the important messages doesn’t express verbally and rather nonverbally. Because it is the unintentional behavior that is the most truthful and reliable source to interpret the meaning of a message. By saying that, verbal message is also important as well, one must use verbal cues and accompany by nonverbal cues to achieve effective communication.